Supporting the care sector through legal expertise in challenging times

This kind of headline highlights the extremes and is a stark reminder of the deeply complex and high stakes nature of operating in the care sector: ‘How did it get to this?’ What happens when care in a residential home breaks down | Health | The Guardian

At times like this, expert legal support becomes critical. Providers must not only navigate the daily demands of care delivery, but also be fully prepared to respond to unexpected regulatory action, safeguarding concerns, or even criminal investigations. We work closely with both large national care groups and smaller independent providers to ensure they are supported through every step of these challenges.

Our team of regulatory solicitors has in-depth experience advising care professionals and businesses across the sector. From responding to serious incidents to guiding clients through inquests and safeguarding investigations, we help providers safeguard their position and reputation. Where necessary, we liaise directly with the CQC/CIW, the police, and local authorities to ensure our clients’ legal rights are protected throughout the process.

Beyond reactive support, we also provide proactive training for staff to ensure best practice in incident response and regulatory compliance. We’re particularly experienced in supporting services for adults with learning disabilities or brain injuries - an area where regulatory and reputational risks can be acute.

We regularly represent providers and individuals at inquests, offering strategic advice from the earliest stages, liaising with the Coroner, and helping clients avoid or manage Prevention of Future Deaths reports.

Legal support in the care sector isn’t just about firefighting - it’s about future-proofing your business, protecting your team, and most importantly, ensuring the best outcomes for those you care for. In an environment where a single incident can lead to intense scrutiny, our clients know the value of being prepared - and of having the right legal team beside them.